AI Centred Web Services for the F&B industry

$300 billion Food wasted in restaurants per year$1 million potentially missed revenue per year

Why iBlinkX?

Centralize Your Data

Seamlessly connect over 20 advanced tools using iBlinkX POS such as, Inventory Optimizer, Advanced Analytics & Reporting, Quality Control Audit and many more.
Centralize your restaurant data on one platform.

iBlinkX brings together all the software solutions that restaurants and ghost kitchens use into one AI-backed platform.
Save up to 50% on back-of-house systems such as, ERP, Quality Control and Analytics Reporting.

Increase your staff's efficiency by 40% through time savings on automated workflows and order printing.

Receive the full-time technical support from personalized Account Manager throughout the entire service period.

Leverage iBlinkX’s AI engine to provide unimaginable predictions allowing you to plan way ahead of your competition.
Use iBlinkX’s generative AI assistant to prescribe and suggest how to give you the best business outcome across all your workflows.

Services

Customer Reviews & Analysis System

My Pulse

Manage all of your customer reviews & ratings from all social Media platforms including Trip Advisor, Facebook & Online Food Marketplaces
Perform customer AI powered sentiment analysis and get suggestions on how to improve your offerings
Display the most popular words and topics from customer reviews about your restaurant
Allow customers to leave a feedback & reviews by scanning the QR code on the table

Restaurant Market Analysis by Area

Neighbourhood Pulse

Discover the market competition by area, product, volume and price to stay up-to-date with the latest market trends

Discover the market competition by area, product, volume and price to stay up-to-date with latest market trends and get recommendations on how to respond
Track promotions & price changes your competitors are offering
Know what is happening in your neighbourhood and get recommendations of what to sell and how to price it

Promotional Content and Loyalty Programs

AI Campaign Recommendation Engine

Keep track of loyal customer profiles and preferences
Send marketing newsletters with promotional offers to your customers
Suggest recommended menu items to your customers using our AI Recommendation Engine

Inventory & Supply Chain Management System

AI-Powered Inventory & Supply Chain Optimiser

Turn Waste into Profit: automated “just-in-time” campaign recommendations, before food expires and turns to waste
Demand Forecasting: Prevent stock-outs by aligning inventory levels & yields with anticipated demand
Customized Alerts: Receive real-time notifications for critical inventory, low stock, expired items or spikes in demand
Optimized Reordering: Automatically generate purchase orders ensuring items are restocked on time.
Order Labeling & Packing: create labels with unique codes including batch numbers to help track the order status

Analytics & Reporting System

Advanced Business Analytics

Gain insights into areas of profit, loss, and ,missed revenue.

Visualised Reports with data lineage across all of your processes from a single pane to know what happened, why it happened and what to do to improve the situation
Maximise profitability with Order Composition Analyses or recommendations to your staff to nudge guests to order items that will improve their experience while positively impacting your returns
KPI Tracking & Leaderboards at executive, managerial & operational levels

Restaurant Point of Sale & Kitchen Display System (KDS)

Order Fulfillment & Management

Online Food Ordering & Delivery Management System

Online Marketplace Integrations

Ensure synchronisation among your marketplace & delivery apps.

Manage your online orders across all virtual brands, locations & marketplace apps from a single pane

Choose to either manually or automatically accept all orders from online marketplaces
Manage deliveries without 3rd party partners
Mark online stores available/not available at any time
Receive automatic alerts when your stores go offline unexpectedly

Menu Management System

Menu Management

Centralise the management of your menu items across all brands and delivery apps
Manage & update menu items, prices and modifiers across your virtual brands, locations from a single pane
Create new recipes and sub-recipes of menu items
Mark menu items as unavailable from a single pane

Restaurant Table Reservation System

Table Reservation Management

Enterprise Quality Control & Auditing Software

Quality Control & Auditing

Control the quality and efficiency of your staff by creating personalized checklists
Schedule times, dates and locations for filling out checklists by your teams
View checklist results in the form of simple reports for further analyses